Shipping Policy

This Shopping Policy covers our Shipping, Returns, and Refunds procedures.

1. Shipping Policy

Order Processing Time

All orders are typically processed and shipped within 1-3 business days[cite: 1]. We do not ship on weekends or public holidays[cite: 1].

Shipping Rates & Delivery

Shipping charges will be calculated at checkout based on the destination[cite: 1]. Estimated delivery for international orders is usually 7-20 business days, depending on the carrier and customs clearance[cite: 1].

Customs & Duties

All customs duties and taxes related to imports are the responsibility of the buyer[cite: 1]. Our company is not responsible for any additional charges incurred after the package arrives in the destination country[cite: 1].

2. Return & Refund Policy

Return Window

We offer a 30-day return policy[cite: 1]. You have 30 days after receiving your item to request a return[cite: 1].

Return Conditions

Items must be in the same condition as received: unused, unwashed, with tags, and in original packaging[cite: 1]. Sharp or sensitive accessories like fishing hooks must remain sealed[cite: 1].

Return Shipping

Unless the item is defective or incorrect, the buyer is responsible for the cost of return shipping[cite: 1].

Refund Process

We will notify you once we've received and inspected your return, and let you know if the refund was approved[cite: 1]. If approved, you'll be automatically refunded on your original payment method[cite: 1].

3. Company Information 

This website is operated by:

Company Name: Hong Kong chalian International Co., Limited[cite: 1]

Registered Address: RM.517,NEW CITY CENTRE,2 LEI YUE MUN ROAD,KWUN TONG,KOWLOON.HK[cite: 1]